Earning Trust at a Distance
Explain your approach before the first recommendation: how you analyze, what you consider, and why you sequence steps. Share decision logs, assumptions, and expected ranges, not just point estimates. Invite questions early, and summarize commitments with dates so clients see progress rather than promises.
Earning Trust at a Distance
A short story: a skeptical founder warmed up when her advisor sketched a cash runway by hand on a digital whiteboard, camera on, sleeves rolled. The improvised drawing, plus a follow-up loom video, made complex tradeoffs feel human and understood. Try small rituals that show care.